AI visibility audits

When customers ask AI who to choose, does it name you?

We measure how often ChatGPT, Perplexity and Gemini recommend your business, and show you exactly what to fix.

More buying decisions now start with a question to an AI assistant. We ask the assistants questions written the way your customers ask them, repeat each one to see past the noise, and record who is recommended, which sources are trusted, and what they get wrong about you.

The first audit is free. Nothing to install. No access to your accounts.

ChatGPT answer 3 of 6

What’s a good analytics tool for a 10-person SaaS team?

For a small SaaS team, three tools come up most often:

  1. Competitor A: simple funnels and a generous free tier.1
  2. Competitor B: privacy-friendly, with EU hosting.2
  3. Competitor C: the deepest product analytics.3

1 g2.com2 reddit.com3 competitor-c.com

Your company was named in 0 of 6 answers to this question.

An illustration of what we record for every question: who is named, in what order, and on which sources.

What you get

  • Free first audit

    No card and no contract.

  • Nothing to install

    We need only your website address. No access to your accounts or analytics.

  • Report in two business days

    Usually sooner, sent by email.

  • Proof for every finding

    The question, the assistant and the exact words it used.

  • If you are already first, we say so

    The report will say so, and we will congratulate you.

The assistants are already answering. With you or without you.

Every week you are not in the answer, a competitor is. Customers try the two or three names they are given, and you never learn you were skipped.

The answer is the shortlist

An assistant rarely lists ten options. It names two or three, and those are the ones a customer tries first.

You cannot see it from outside

Answers change from one ask to the next and differ between assistants. A single screenshot tells you very little.

It is not only your website

Assistants lean on review sites, forums and comparison articles. If you are missing there, you are often missing from the answer.

Method

How an audit works

  1. 01

    We read your site

    Your public pages tell us what you do, who it is for, where you operate, and what you charge. That becomes the reference we check every answer against.

  2. 02

    We ask the way customers ask

    We write questions the way people type them, not as keyword strings. Discovery questions never include your name, because a new customer does not know it yet. The set stays fixed, so later audits are directly comparable. We write them in the language of your website.

  3. 03

    We measure, several times over

    Each question goes to ChatGPT, Perplexity and Gemini through their official APIs, more than once. We keep every answer in full: who was named, in what order, and which sources were cited.

  4. 04

    We show you what matters

    You get the numbers, the three findings that matter most, and the evidence behind each one: the question, the assistant and the exact words it used.

Deliverable

What is in the report

Mention rate
How often assistants recommend you when customers ask about your category.
Position
Whether you are named first, or after the competitors a customer will try before you.
Who gets named instead
The companies that take your place, and how often.
Sources assistants trust
The sites they cite when they recommend others but not you.
Accuracy check
What they say about your prices and what you offer, compared with your own site.
Three findings
The issues worth fixing first, each with the answer it came from.
AI visibility report Illustrative
Example mention rate by assistant
AssistantAnswersMention rate
ChatGPT2015%
Perplexity2040%
Gemini205%

Finding 1

Perplexity names you, but almost always after Competitor A.

“For most small teams, Competitor A is the safest default…”

Numbers above are an example, not a real company.

Rules we hold ourselves to

  • No finding without proof

    Every claim in a report points to the answer it came from. If we cannot show it, we do not say it.

  • We do not guess what is wrong

    We only flag a statement as wrong when your own site clearly says otherwise. Anything we cannot verify is labeled that way.

  • Official access only

    We use the assistants’ public APIs. No scraping of their apps, no fake accounts.

  • Honest about limits

    API answers are close to what people see in the apps, not identical. Every report says so.

Who it is for

Any business that customers choose after asking around: software and online services, agencies and consultancies, and local businesses such as clinics, restaurants and hotels. If assistants already recommend you first, the report will say so, and we will congratulate you.

Questions

What is AI visibility?

How often, and how favorably, AI assistants mention your company when people ask for recommendations in your category. The work around it is also called AEO (answer engine optimization) or GEO.

Which assistants do you check?

ChatGPT, Perplexity and Gemini. Google’s AI Overviews are being added.

Will the results match what I see in ChatGPT?

Closely, but not exactly. The apps personalize answers using history and location. We measure through the official APIs and repeat each question, which shows the general tendency more reliably than any single chat. For local businesses the gap is wider, because the apps also use where the person is. Our questions name your city instead.

How do you know what my customers ask?

We do not have a log of real conversations; no one outside the AI companies does. We write the questions from your own site: your category, the problems you solve and the competitors you are compared with, phrased the way people type them. Each finding shows the question it came from, so you can judge it yourself.

What do you need from me?

Only your website address. There is nothing to install and no access to your analytics or accounts.

How long does it take?

You will usually have the report within two business days.

Who is Maren?

Maren is our AI assistant. She drafts our emails and first replies. A person reviews and approves every message before it goes out, and she will always tell you she is an AI.

Is the first audit really free?

Yes. We are working with a small number of early customers, and we would like your honest feedback in return.

Your competitors may already be the answer.

Find out before your customers do. Send us your website address and we will email you the report. The first audit is free, for a small number of early customers.

Used only to run your audit and send you the report.